Privacy Policy

VR Hotel & Cafe

Effective Date: February 2026

VR Hotel & Cafe ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our services.

1. Information We Collect

  • Full Name, Contact Number, Email Address
  • Residential Address & Government ID Proof (as per Indian Hotel Regulations)
  • Check-in & Check-out Details
  • Payment Information (processed securely via Razorpay / WooCommerce)
  • IP Address, Device & Browser Information

2. Legal Compliance

We collect and store guest information as required under:

  • Information Technology Act, 2000 (India)
  • Indian Hotel Guest Registration Rules
  • Local Police Verification Requirements

3. How We Use Your Information

  • To confirm and manage bookings
  • To process secure online payments
  • To comply with government regulations
  • To improve customer experience
  • To send booking confirmations and service updates

4. Payment Security

All transactions are securely processed through trusted third-party gateways such as Razorpay integrated with WooCommerce. We do NOT store your debit/credit card details on our servers. Payment processing complies with PCI-DSS security standards.

5. Data Protection & Security

We implement SSL encryption, firewall protection, and secure hosting environments to protect your personal data from unauthorized access, misuse, or disclosure.

6. Cookies Policy

Our website may use cookies to enhance user experience, analyze website traffic, and improve performance. You may disable cookies in your browser settings.

7. Third-Party Sharing

We do not sell, trade, or rent your personal information. Information may only be shared with:

  • Payment gateway providers
  • Law enforcement agencies (if legally required)
  • Government authorities for compliance purposes

8. Your Data Rights (GDPR Principles)

You have the right to:

  • Access your personal data
  • Request correction of incorrect information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for marketing communications

9. Data Retention

Guest records are retained as per Indian legal requirements and taxation laws.

10. Contact Information

VR Hotel & Cafe
Email: vrai08282@gmail.com
Phone: +917084606010
Address: Central jail road, 221002, Varanasi, India

VR Hotel & Cafe reserves the right to update this Privacy Policy at any time without prior notice.

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